Privacy Policy

Privacy Policy

At Phontra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, or services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided during purchases or inquiries.

  • Non-Personal Information: Device details, browsing behavior, IP address, and cookies to enhance your experience.

2. How We Use Your Information

  • To process and fulfill orders.

  • To provide customer support and respond to inquiries.

  • To send updates, promotions, or important notices (only if you opt-in).

  • To improve our website, products, and user experience.

3. How We Protect Your Information

We use secure servers, encryption, and strict internal protocols to prevent unauthorized access, disclosure, or misuse of your personal data.

4. Sharing Your Information

We do not sell or rent your personal data. Your information is only shared with trusted service providers (e.g., shipping carriers, payment processors) strictly for order fulfillment and operations.

5. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You may disable cookies in your browser, but some features may not work properly.

6. Your Rights

  • Access, update, or delete your personal information.

  • Opt-out of marketing emails anytime by clicking the unsubscribe link.

  • Request details of how your information is handled by contacting us.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website with a revised date.